Privacy Policy

Chirpt ("we," "us," "our") operates the chirpt.me website and the Chirpt AI assistant service. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

• Phone number — provided when you join the waitlist or sign up for the service
• Call and text content — conversations with your AI assistant (Tom or Lara) are processed and stored to provide personalized service
• Conversation memory — your assistant remembers details from past conversations (preferences, tasks, reminders) to improve future interactions
• Usage data — call timestamps, message counts, and interaction patterns
• Device and browser information — standard web analytics when visiting chirpt.me

How We Use Your Information

• To provide and personalize the Chirpt AI assistant service
• To make and receive phone calls and text messages on your behalf
• To remember your preferences, tasks, and reminders across conversations
• To improve our service and develop new features
• To comply with legal obligations

AI Disclosure

Chirpt is an AI-powered service. Your calls and texts are with an artificial intelligence assistant, not a human. Your conversations are processed by AI language models to generate responses and maintain conversation memory.

Third-Party Services

We use the following third-party services to operate Chirpt:

• Twilio — for phone calls and SMS delivery
• AI language model providers — for conversation processing

These providers process your data according to their own privacy policies and our data processing agreements with them.

SMS and Calling

• We send text messages and make calls only with your explicit consent
• You can opt out at any time by replying STOP to any text message or telling your assistant during a call
• Message and data rates may apply
• Message frequency varies based on your usage and preferences

Data Retention and Deletion

• Your conversation memory and data are retained for as long as your account is active
• You may request deletion of your data at any time by contacting us
• Upon account deletion, all conversation history, memory, and personal data are permanently removed
• Opt-out and Do-Not-Call records are retained for compliance purposes

Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, or destruction.

Children's Privacy

Chirpt is not intended for users under the age of 18. We do not knowingly collect information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via text message or on our website.

Contact Us

If you have questions about this Privacy Policy or wish to request data deletion, contact us at: support@chirpt.me